Privacy Policy

PRIVACY

PRIVACY

The Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing please contact us sales@whiskyhammer.co.uk.

Information collected
Whisky Hammer collects the details provided by you on registration (if appropriate) together with information we learn about you from your use of our service and your visits to our web site.

We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing forms. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.

Storing Your Personal Data
All personal data you provide is stored on secure servers managed by Whisky Hammer Ltd.  Any payment transactions will be encrypted using SSL Technology.  Where you have been provided or where you have chosen a password, User ID or PIN, you are responsible for keeping this information confidential.  Do not share these credentials with anyone.

Some payments (including those made by Credit/Debit card) made to Whisky Hammer are completed by a Third Party Website (SagePay for example).  Whisky Hammer shall not retain or process your Credit/Debit Card details. These are processed by a Third Party Website and are never viewed by or shared with Whisky Hammer. 

For Sellers of whisky on the website, depending on your preferred option for transferring auction proceeds, Whisky Hammer may retain some of your banking information. It is your responsibility to inform Whisky Hammer of any updates in banking details and ensure this information is always correct. 

You accept that the transmission of information via the Internet is not completely secure.  Whilst Whisky Hammer will do the utmost to protect your personal data we cannot ensure the security of your data when being transmitted to our site. Any transmission is undertaken entirely at your own risk. Once your information has been received, we will use strict procedures and security features to try and prevent any unauthorised access. 

Use of your information and your preferences
We will use your information to provide and personalise our service, to detect and prevent fraud and to improve the overall service provided by the website. We will also use your contact details to communicate with you. We may use your information to send you offers and news about Whisky Hammer auctions, products and other services. We may contact you by post, email or telephone for these purposes.

If you do not want to receive commercial communications from us, please email sales@whiskyhammer.co.uk

Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.

Disclosures of your information
We will never pass your personal information to anyone else without your permission, except where we are required or permitted to do so by law, for any successors in title to our business and couriers that process information on our behalf both in the UK and abroad. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes.

Other Websites
Our web site may contain links to other web sites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Cookies
"Cookies" are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. You can find out more about the way cookies work on http://www.cookiecentral.com. Whisky Hammer may use cookies for a number of purposes, for instance to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users, to provide the mechanisms for online auctions and to enable traffic monitoring.
Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser.

Credit cards
Whisky Hammer Ltd does not hold any credit card records for people who use this website. If you buy at auction using a credit card, you will be taken to a secure third party site which handles all our transactions. Your credit card information is never seen by us. The Company shall not be in any way liable for loss or damage arising as a result of any such use of third party sites by you.

User Information
Whisky Hammer Ltd does collect and analyse information from people who visit our site. Information tracked may include your Internet address and which pages you visited. Personal information, such as your name and email address, is not stored in this process. By using www.whiskyhammer.co.uk, you agree to allow us to collect this information about your use of our website.

Removing your information
Whisky Hammer Ltd may send email notices about new services or information to those who have registered with an email address. If you ever wish to be excluded from these mailings, please send an email message to sales@whiskyhammer.co.uk with a request that you be dropped from future emailings.

At any time, Users may request that their information be removed from our database by sending an email to sales@whiskyhammer.co.uk.  After you have been removed from our files, certain portions of our website may no longer be available to you.

Users may also request a copy of all information Whisky Hammer Ltd has collected about them by signing and mailing a letter of request to the address listed below.

If you have any further questions about this website or privacy policy, please contact:

Whisky Hammer Ltd

Unit 1, Ellon Business Centre

Broomiesburn Road

Ellon, AB41 9RD

Tel: +44(0) 1358 878070

Email: sales@whiskyhammer.co.uk