How to Sell Whisky with us
We endeavour to offer the most user-friendly auction service available. If you have any queries throughout the auction process, or if you would like to suggest improvements, please contact us at firstname.lastname@example.org.
Step 1 - Website Registration
Click Here to be taken to the website registration page. You must be a registered user to use Whisky Hammer, as a buyer and/or a seller. There is a one-off, non-refundable website registration fee of £3+VAT. This is to ensure that your registered card details are confirmed and to avoid illegitimate bidding.
By registering you are agreeing to our Terms & Conditions – please make sure you read and understand the T&Cs.
Optional – Bottle Valuation
If you would like us to prepare an FREE indicative valuation for your bottle(s), please fill in the request valuation page, or e-mail us at email@example.com. Any valuation prepared by Whisky Hammer will be based on historic auction values and hence musts be taken as indicative as auction activity can fluctuate meaning no prices are guaranteed.
Step 2 - Register Your Bottles
Registering your bottles with Whisky Hammer couldn’t be easier. Simply click on our bottle registration page and enter the required details. Please ensure you let us know about any damage to the bottle(s) and/or any special facts about the bottle you would like to ensure is mentioned.
At this stage you will be asked to select which transit method you would like (more info in ‘step 3’), how you would like to be paid after the auction, and you will also be asked to pay the required bottle registration fee of £3.00 (+VAT) per Lot.
At registration you will also have the option to place a Reserve Price on any of your Lots to ensure a minimum hammer price. An additional fee of £4.00 (+VAT) per Lot will be added if you would like to add a Reserve Price.
Immediately after registration you will receive an e-mail confirmation confirming we have received your Lot registration and fees. At this stage your bottles will be assigned a Lot number(s).
Step 3 - Send Bottles to Whisky Hammer
As you complete the bottle registration you will be asked to select 1 of 3 options available for getting your bottles to us safely. If you are selling 6 bottles or more we can offer a FREE courier pick-up service within the UK. If you are selling 10 bottles or more we can offer a FREE courier pick-up service within EUROPE.
1. Courier, secure and efficient, preferred option
Organised by the Seller directly with their selected courier company. You will be provided with a printable sheet to include with your bottles before sending to us. Bottles should be sent to: Whisky Hammer Ltd, Unit 3, Castlepark Industrial Estate, Castle Street, Ellon, Aberdeenshire, AB41 9RF, SCOTLAND, U.K. Please ensure that bottle(s) are carefully packaged with plenty of bubble wrap in a strong cardboard box. Whisky Hammer is not liable for goods in transit to us.
After booking the courier, we recommend that you log back into your account and add the tracking number to your Lots - so that we can track the Lots in transit to us.
2. Drop Off
If you live near the Whisky Hammer HQ at Whisky Hammer Ltd, Unit 3, Castlepark Industrial Estate, Castle Street, Ellon, Aberdeenshire, AB41 9RF, SCOTLAND, U.K. – we offer a free drop-off option. You will be provided with a printable sheet to include with your bottles when dropping off. We simply ask that you provide us with a rough drop-off date so that we know when to expect you.
3. Request Pickup
If you live in Scotland, you can request a personalised bottle pick-up from Whisky Hammer. Please note that a charge of 40p/mile may be charged for this service.
Step 4 - Auction
As soon as we receive your bottle(s) we will get to work in preparing them for auction. We will capture professional photographs and add a detailed description about the bottle(s). The bottle(s) will be listed in the next available auction, depending on when the bottle(s) were received, as follows;
|Auction Live / Ends (from 7pm GMT)||Bottles (from Seller) Required By...|
|17th August - 26th August||6th August|
|21st September - 30th September||10th September|
|19th October - 28th October||8th October|
Step 5 - Payment
At the end of the auction we will endeavour to pay the selling proceeds to you as soon as possible. This will normally be between 14-21 business days after the end of the auction as we need to be fair on both parties and ensure the buyer is satisfied with the delivery.
Payment will be made to you depending on your choice made at bottle registration, either via Bank Transfer, PayPal, Transferwise or postal cheque. If you are selling from outside the UK, international charges may apply to the Bank Transfer.
Seller’s commission of 5% is deducted from the Hammer Price of all Lots.
After payment is complete we will award you with loyalty “Hammer Points” which can be saved to reduce fees associated with future bottle sales. Please click here for more information on our seller loyalty programme.
20% Value Added Tax (VAT) will be added to all fees including commission charges.